There are two Walgreens stores within three blocks of each other on the busy shopping district of Michigan Avenue in downtown Chicago:
430 N MICHIGAN AVE
Chicago IL 60611
Store #: 2742
300 N MICHIGAN AVE
Chicago IL 60601
Store #: 1332
Store 2742 is my regular walgreens. They are fantastic. I love them. The cashiers are friendly. Whenever I'm purchasing candy, the cashiers will always pull out the coupon book and give me additional savings. I love them. Whenever the lines get too long, another cashier immediately comes and helps. The lines flow quickly at Walgreens 2742.
Recently I've started going to the Walgreens just three blocks south. This is store #1332. This store is completely the opposite of my favorite Walgreens. I'd say in the past month I have gone to this location about four times. All in the morning about 9am. Here's what happened at two of my visits:
One time I was charged the wrong amount for two bags of candy. She accidentally rung up three bags of candy. Now, I completely understand that. Stuff like that happens. It's ok. But what happened next was more... testing my patience. The cashier didn't know how to correct the amount. After a few minutes of her trying to fix it, she called over the manager (or someone higher up, I'm not sure if it was a manager or assistant manager). He brought me over to photo and it took, literally 13 minutes for him to try to simply void out three bags of candy and charge me for two bags.
A second trip, which was this morning. I was standing in line behind five people at the main register. You'd think when there are six people in line, that they would open a new register, but they didn't. The photo person was literally printing out photos while someone was waiting for each print. That cashier didn't seem to be wrapping up anytime soon. The primary cashier with six people in line (now had seven people with the additional person behind me) was trying to ring up some coupon, but was having problems. After standing there for five minutes of the line not moving, I put down my single bag of candy and walked out.
So in my four trips to this store 1332, I've had two bad experiences. I tell you what, I'm never going to that Walgreens location ever again. I will continue to go to the wonderful location at 2742. The 2742 location is so wonderful, helpful, nice, and fast. I can see why location 1332 has less shoppers in there. All the local businesspeople like myself know that the Walgreens three blocks north is far superior.